I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA- Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm).
In a few short words, they over charged my account because they forgot they took a deposit ($186.50) a week before my reservation.
This is an error of $186.50 not to mention when they were supposed to be fixing it...they charged me again...still waiting Mr. Patel.
Calling Corporate office. Thanks
Monetary Loss: $373.