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stayed at holiday inn express birch run, michigan. when i returned home to canada, i was billed 312.72. when i contacted the hotel to see why i was told we were smoking in the room! i told the manager this was impossible, we don't smoke at home or in our car. he hung...
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Anonymous
Anonymous

i am pleased to say that when i contacted my credit card company, president choice financial, the removed the charge from my card. As for the hotel, they never returned any of...

2.2
Birch Run, Michigan
I liked
  • Breakfeast was good
  • Hotel is nice
I didn't like
  • Then charged me over 300 dollars
  • And called me a liar
  • Asked for 50 dollar deposit
#634921
Reply to reviews
I cancelled a points and cash stay. I had to resort to my credit card company to get a refund even through I cancelled well before the deadline. I called the CRS number at Holiday Inn and was routed through three different departments with everyone saying their...
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1.7
I didn't like
  • Lake of resolution or concern
#583378
Reply to reviews
Booked a room for 2 nights while my husband was having heart surgery in newmarket. Up early Friday morning 6 am left motel to go to hospital. Came back to my room at approximately 2 pm, to have a rest . Housekeeping hadn't even been there. I had to ask the front desk...
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#580708
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The hotel itself is nice, the rooms are clean, breakfast in the morning was convenient. When I checked in, I was waiting at the desk for almost a minute while Sheday (not sure of the spelling) finished her text message or facebook post on her phone and greeted me as I...
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Anonymous
welcometotheworld

I have to agree with the manager. You sound almost impossible to please. There is always going to be noise front other guests in a hotel and the staff cannot control that: wha...

1.0
#557898
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Holiday Inn will not allow you to review on their site if you book through Hotwire, probably because you do not get their best rooms, as it was our experience. We had to call the hotel for our confirmation number, and it would not let us post a review on their site. We...
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1.0
#530506
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As a former HOUSEKEEPER for Holiday Inn Express, I will share my experiences. I will not, however, disclose the location that I formerly worked at. For one, they treat the housekeepers like trash. I understand its a s**ty job, but the hours were good while I pursue a...
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Anonymous
Anonymous

same herte at my hotel hopin a new owner can change all thats horribly wrong here

#500305
Reply to reviews
BBB ui stayes at the holiday inn express in Woodward Oklahoma for three nightsSaturdy Sunday And by monday. It was N't roommate and i and we were in one room GgokOnOththird night we were in two seprea BBBt rooms on Monday,both suits and both Xharged to the say card....
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Anonymous
Anonymous

What??

Woodward, Oklahoma
#479439
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We made a 2-day reservation a couple of weeks ago for a date more than two months out - cost was $191. Due to having to work we now can't make the trip and so I called to cancel - they informed me that I will be charged $95 for canceling before arrival date of 4/3! ...
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TruthHurts_874
TruthHurts_874

You are wise for not staying there! Read my review!http://holiday-inn-express-hotels.pissedconsumer.com/read-19691231500305.html

#479355
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We stayed at the Cross Lanes, WV Holiday Inn Express on Aug 17, 2013 with a group of people. We got 5 rooms total and had a good time until the day after we got home when we noticed the hotel had taken $248.70 out of our checking account without our authorization. It...
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Anonymous
Anonymous

9th comment is in all caps. OOOOHH im so scared now. Anyway it all comes down to the fact that you stunk up the room and the hotel staff did what they should've. There's a who...

Anonymous
Chewie

As a motorcyclist I average 8000 miles a year on my bike. That's a lot of hotel rooms. I was in the group that stayed in the holiday inn and I will never stay at another holid...

Cross Lanes, West Virginia
#441401
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Booked a room at the Holiday Inn Express in Oneonta, NY for a college visit directly on the HIE website. They had several room rates posted and I chose the least expensive option. After contacting the local university I was visiting, they suggested the HAMPTON INN in...
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#417241
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